Ryan Ramsey, IT Client Support Analyst

Email: rramse@lsuhsc.edu
Phone: (504) 556-3410
Office: Room 404 in the HDC Building

Quang Tran, IT Client Support Analyst, Sr.

Email: qtran3@lsuhsc.edu
Phone: (504) 568-5514
Office: Room 642 in the Nursing/Allied Health Building

Marilyn Viverito, IT Client Support Analyst, Sr.

Email: mviver@lsuhsc.edu
Phone: (504) 556-3490
Office: Room 229 in the HDC Building

IT Support group email ahnopcsupport@lsuhsc.edu
New Orleans Campus Helpdesk: (504) 568-HELP

TeamDynamix (SAHP IT Support request)

SAHP Computer Orientation (Windows PC)

SAHP Computer Orientation (Mac)

Password Policy

Save the Date Template

Adobe Sign Instructions

Adobe Stock Photo for Faculty and Staff

Change Password

Citrix Storefront Instructions

Clearing Browser Cache

Dell Data Protection

Digital Signage Guidelines

Email Archiving (Archive LSUHSC)

Frequently Asked Questions

HP Printer Drivers for Mac

IT Orientation

Lockdown browser download

Mapping P: drive for MAC 

Microsoft Teams

Microsoft Teams training videos

Moodle Documentation

Moodle Exam Checklist

Moodle Archive (prior to version 2.5)

Moodle Archive (version 2.5 and above)

Multi-Factor Authentication 

Office 365 Instructions

OneDrive Instructions

Outlook for Android

Outlook for iOS

Printing Instructions for PC

Printing Instructions for MacOS

Setting up your mobile devices

Social Media Policy 

Turnitin PowerPoint Presentation

TurnItIn Submission Procedure

TurningPoint Instructions

Wireless Instructions

Zoom Instructions

Real Statistics MAC

Real Statistics PC

Employee Self-Service Guide

Student Self-Service Guide

Faculty Self-Service Guide

Childplus